Features
All features
Everything Deplao can do, grouped. Use “Guide” on each group for step-by-step instructions.
Multi-account inbox
- Unlimited Zalo (personal / Business), Facebook Messenger, Telegram and Telegram Bot accounts
- Merge multiple accounts into one unified inbox
- A separate proxy per account, chosen before signing in
- Zalo QR sign-in; re-sign-in to Facebook from the Dashboard when a session expires, keeping your data
- Filter unread, unreplied, by date range, label or channel; an “Other (archive)” folder
- Accent-insensitive search by name, nickname, phone number or message text
- Bulk mark as read / replied by last-message time, synced to each platform
- Quick actions: create groups, join by link, add friends, appointments, notes
Full-featured chat
- Formatted text, photos, albums, videos, files, voice messages, stickers, GIFs, contact cards
- Replies, @mentions, reactions, unlimited pins, starred messages, forward any message type
- Read the original of deleted, edited and unsent messages on Zalo, Messenger, Telegram
- Polls, group notes, reminders; quick replies by keyword
- Status ✓ sent, ✓✓ delivered, ✓✓ seen; "read" synced while you chat
- Zalo: online status, self-destructing messages, PIN-hidden chats, My Documents, Zalo Business products
- Telegram: groups / channels / forums, channel comments, contacts, calls, synced stickers & GIFs
- Facebook: Page template messages as cards with buttons, end-to-end encrypted chats
- Drag and drop images and files from your computer or a web page into the chat
Groups & communities
- Create Zalo / Telegram / Messenger groups, join groups by link (with preview)
- Group member panel: accent-insensitive search, owner / deputy / admin roles
- Type @ to mention members, including Telegram @usernames
- Telegram: channels, supergroups, forum topics, channel post comments
- Scan Zalo group members from an invite link into the CRM
History sync
- Pull old Zalo messages from your phone by date range, merged into the right conversations
- Sync Facebook Messenger history per account and date range at a human-like pace
- Friends, labels, quick replies and groups synced when you add a Zalo account
CRM & campaigns
- Contacts, groups, requests; filter by label, type, gender, birthday, last message; CSV export
- Customer profile: phone, gender, birthday, internal notes, campaign history
- Two-way Zalo labels and local labels shared across accounts
- Message, friend-request, group-invite and mixed campaigns: spacing, daily limits, live stats
- Preview content like the chat; send image first / text first or image + caption
- Scan Zalo group members by link, even with hidden member lists or pending joins
- Facebook data scans: group members, comments, groups / pages / posts by keyword
Workflow automation
- No-code drag-and-drop diagrams, auto-layout, template gallery, JSON import / export
- A chat-style AI copilot that builds and edits workflows from plain language
- Simulation mode with no real messages; test runs; run history for debugging
- Triggers: messages, friend requests, labels, reactions, group events, cron, payments, POS webhooks, external webhooks, API
- Filters: scope, sender, group role, keywords, message type, only when @mentioned
- Actions for Zalo, Facebook, Telegram, Telegram Bot (inline buttons, keyboards), cross-channel forwarding
- Logic, Google Sheets, AI, Telegram, Email, Notion, HTTP Request
AI assistant
- Up to 5 reply suggestions based on the conversation
- An AI panel in the chat: ask, summarize, insert answers
- A 24/7 chatbot via AI nodes in workflows; message classification
- Knowledge files and products pinned from your POS
- OpenAI, Gemini, Claude, DeepSeek, Grok, Mistral, OpenRouter, 9Router (free models)
- Daily request / token reports per assistant
Sales integrations
- POS Nhanh.vn, KiotViet, Haravan, Sapo, Pancake POS: look up customers and orders, find products, create orders in the chat
- Key-verified order / customer / product / stock webhooks that trigger workflows
- Shipping with GHN and GHTK: track, estimate fees, create waybills via workflows
- Payments with SePay and Casso (VietQR): instant transfer detection
Team, reports & ERP
- Boss ↔ employees over LAN or Internet, auto-reconnect, missed-event catch-up
- Permissions per module and account; see which employee replied
- Daily reports on messages, contacts, labels, staff, campaigns, workflows and AI
- Internal ERP: tasks, calendar, notes
Internet & cloud
- Internet address: temporary, automatic Cloudflare (fixed), ngrok, manual Cloudflare
- Storage on Cloudflare R2 or Google Drive (Google One)
- Media in the cloud, automatic re-download, free up disk space
- Encrypted database backup & sync; restore to a new or standby machine
- Monthly usage and estimated cost
API & apps
- Public API v1: 307 operations, OpenAPI 3.1, docs page with a “try it” button
- API keys scoped by permission, account, IP and expiry; request logs
- Real-time events via Socket.IO / SSE / polling; HMAC-signed outgoing webhooks with retries
- Your own apps: a page, chat panel, composer button, settings, workflow nodes, schedules
- SDK @deplao/plugin-sdk and CLI deplao-plugin; deploy Workers + D1 to Cloudflare
Security & data
- Messages, contacts, CRM and media stored on your computer; move the data folder to another drive
- Sessions encrypted with the OS keychain; Zalo passwords never stored
- App lock, light / dark theme
- No third-party advertising or analytics SDKs